American Queen

Careers

The first cruise on the AMERICAN QUEEN is fast approaching.   The Great American Steamboat Company will be soon be creating memories one guest at a time. Photos of the AMERICAN QUEEN as it returns to life are all over cyberspace.  It is a very exciting time.
 
Our commitment is to provide the best steamboat experience ever.  Just as our new red paddlewheel needs two pitman arms to turn, our commitment to service is powered by its own two engines.
 
One engine is an industry leading training program.  We call the program, Respect Our PlanetWhereas other companies do a quick 3 or 4 days of training, our comprehensive program encompasses nearly three weeks.  Through our Respect Our Planet program, all of our onboard team will learn everything from delivering our unique and genuine brand of hospitality to what it means to carry on the rich tradition of the fabled Delta Queen Steamboat Company and working on the AMERICAN QUEEN.  The training will begin March 24, 2012 in New Orleans and continues as the boat moves up river to Memphis.
 
The other engine is our crew.   We have already built a solid foundation with the exemplary crew and officers that are bringing the AMERICAN QUEEN to life as this is posted.   Between now and March, we are bringing on the rest of the crew.
 
Working aboard the AMERICAN QUEEN is a once in a lifetime opportunity to learn and see America as Mark Twain saw it.  Equally important, these are all good paying jobs with full benefits.
 
Because of the interest and application volume, we ask that all inquiries be done through this website.  
 
We hope to welcome you to our Great American Steamboat Company Team in the near future!
 

Great American Steamboat Company is a Great Place to Work!

  • We are in the Happiness business, for our customers and our crewmembers
  • Positive Reinforcement management style
  • Mentoring and internal advancement
  • Great resume building and career learning environment
  • Great compensation program
  • Full medical and dental programs with company paid subsidy for crewmembers and their dependents
  • 401(k) retirement plan with company contribution
  • Expenses paid by company: accommodations, meals, travel
  • See Mark Twain’s American Heartland


We Create Lifelong Memories – One Guest at a Time!

Our guests:

  • Mostly Americans 50+, well educated, well traveled, curious, love great cuisine and live entertainment, hope to learn new things while seeing the Heartland of America and making new friends
  • Expect and hope for: friendly, personal,  courteous, kind and anticipatory service
  • We always: smile, make eye contact, use guest’s names, say please and thank you, think ahead about their needs
  • We know what our guests hope for in a vacation and try to anticipate their needs
  • Our guests are NOT an interruption to our work – they are the REASON for it!

To learn more about career opportunities with the Great American Steamboat Company,