Frequently Asked Questions
I’m an avid Steamboat traveler. How will your experience compare to the former operations?
We have taken everything you loved about the fabled Delta Queen Steamboat Company and are adding some delightful new enhancements. Our Chief Executive was the President of the fabled Delta Queen Steamboat Company during its mid-90's heyday when it was at the peak of popularity and guest satisfaction. We know that history, heritage and tradition reign supreme and our goal is to present our guests with an experience that is even warmer, friendlier and enriching than your fondest memories of voyages past.
We have also added more value to the Steamboat experience by including all bottled water and soft drinks, coffees and cappuccinos, wine and beer with dinner, and deluxe, pre-cruise hotel stay and complimentary shore excursions on every voyage.
What sort of onboard programs will you offer?
The American Queen will feature a Riverlorian on every voyage, lavish showboat style entertainment, big band, swing, Dixieland jazz and music from the '40s, '50s and '60s. We will also present an in-depth enrichment program and all the onboard services and niceties that you expect, and then some.
What kind of dining can I expect?
The American Queen will feature a bevy of dining options and is the only paddlewheel riverboat to feature multiple specialty dining options, all at no charge of course! The opulent J.M. White Dining Room will offer full breakfast, lunch and dinner service along with specialty buffets and even a New Orleans Jazz Brunch. You may also dine at The Front Porch of America, the River Grill or order from our specialty Po' Boy menu almost around the clock.
All of the cuisine aboard the American Queen is overseen by the celebrated American chef, Regina Charboneau. A native of Natchez, Mississippi, she is the Queen of Heartland Cuisine and has designed menus that are brimming with old-fashioned comfort foods, American classics and new twists on old favorites.
What about the accommodations?
The American Queen features a diverse range of elegant and well-appointed accommodations. From economy inside staterooms to lavish luxury suites, each is decorated with Victorian-style furnishings and features plush bedding dressed with the finest linens, tasteful amenities and all of the modern conveniences you expect. You can learn more about our accommodations here.
Where do I find your pricing?
All pricing is located within the individual itinerary page. To see the fares for the voyage that most interests you, simply click on the FARES tab. See our example below.
I want to travel with a group of friends. Will you have any special offers for groups?
Please consult your travel professional as they can tailor a group travel program specifically to your wants, needs and budget.
What about transportation? How do I get to the American Queen? What about parking?
With the American Queen centrally located in the heartland of America, getting to the boat is as simple as a car or train ride for most. You will find details about transportation options, parking and transfers on our Easy Connect page.
Great American Steamboat Company: Committed to Serving Everyone
Great American Steamboat Company is committed to providing safe, easy, and accessible accommodations for all persons with disabilities, to the extent that it is feasible.
The Importance of Planning Ahead
Great American Steamboat Company does not discriminate against individuals on the basis of disability. We seek, to the extent feasible, to accommodate guests with disabilities. However, some needs require adequate time to prepare for a guest's arrival. It is recommended that guests make every effort to contact us well in advance of their departure.
Guests who are unable to care for their basic needs (e.g. dressing, eating, and attending safety drills) MUST have a capable traveling companion. The staff on board is not available for daily care. In limited situations (either on board or ashore), we may find it necessary to ask the individual to make alternative travel arrangements, such as if an individual with a disability is unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services.
